وظائف شركة Novartis نوفارتس للادوية

وظائف شركة Novartis نوفارتس للادوية

Job description

Takes care of answering complex queries and transactions related to OM, PA, TA & PY which could not be solved by the Tier1

Responsible for the HR operations processes in scope and make sure that it is updated on Nimbus in-addition to work instructions, highlight any deviation

Responsible to escalate requests that cannot be resolved directly to the Global system support organization.

Provides trainings to Tier 1 in order to increase the first contact resolution rate

To guide and become the second reference point for (Tier1) for HR processes and SAP related queries

Responsible to manage user access requests on GRC tool and support required documentation process. (deputy role owner)

Responsible to ensure compliance in line with Data Privacy and Protection guidelines and other relevant legislation

Responsible for reviewing PA & OM transactions (hires, leavers, promotions, HR letters etc…) processed by Tier 1 before unlock for payroll payment applying 4 eye principle

Responsible for payroll transactional data upload in timely & accurately delivered on HR core system to support in payroll payment

Provides data completeness, integrity and accuracy analytics and KPIs (generation & fol-lowing up on OM & PA audits reports) to ensure high quality

Act as a true team player, working in partnership with all colleagues in the Shared Service Center.

Pro-actively communicate with stakeholders where needed and manage expectations as a consultancy role for all ePMP, position management and First port trainings

Contribute to projects in scope for Tier 2

Minimum requirements

Bachelor degree in HR & Good understanding of Novartis global HRIS process( for internal NVS staff only

Excellent English spoken and written

Arabic language

Strong Knowledge of SAP system (PA , OM , TA & PY) as end user

Strong knowledge of HR process

Experience in managing complex system landscapes and interfaces

Experience in Global company and Shared Services environment preferred

Multiple Country HR regulation knowledge would be added advantage

To Apply