وظائف شركة LinkMisr
Employer LinkMisr
Vacancy Helpdesk Engineer
Location Heliopolis, Cairo
Requirements
• Bachelor degree degree in Information Technology, Computer Science or any related field
• Strong communication skills
• Advanced troubleshooting and multi-tasking skills
• Good knowledge in Domain Networks and Infrastructure
Job_Description
Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Administer help desk software
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
To Apply
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