وظائف EG Bank
Customer Relation Officer
RESPONSIBILITIES
-Identifies customer needs and fulfils it with proper bank's products or services
-Handles customers' requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction
-Promotes and sells the bank's products and services to achieve the yearly set targets
-Uses cross-selling techniques with EGBANK existing customers
-Adheres to Branch Operating Model
-Ensures that customers' profiles are updated through implementing the KYC principle (Know Your Customers)
-Migrates customers to various channels (ATM, cheque deposit box)
-Make calls upon request to EGBANK existing clients
REQUIREMENTS
- Bachelor Degree Preferred in Commerce, Business Administration, Finance, Economics, Accounting.
-Excellent communication, negotiation and interpersonal skills
-Excellent computer skills
-Strong orientation for sales and services
-Problem solving skills
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