وظائف بنك Barclays
Relationship Manager - 90124452
Description
Main accountabilities and approximate time split
Accountability
Sales & Service
Time split% 75%
Outputs:
• Drive and deliver exceptional sales performance by identifying and meeting customer needs through selling, cross selling of Premier products & services through acting as an advisor to SME clients and/or retail clients.
• 60% of time is dedicated towards sales and 40% of time is dedicated towards deepening relationships with clients.
• Own and manage customer queries and complaints by taking ownership and resolving in a timely manner.
• Run a business portfolio that maximizes opportunities and generates strong growth and good, sustainable returns over the business cycle.
• Maintain sales performance statistics for management information usage.
• Being personally effective at building the business, deepening relationships and effectively executing the sales process.
• Prepare presentations for potential clients and attend to client meetings to present bank products to enhance sales.
• Achieve volume and revenue goals via the combination of customer acquisition and relationship widening; in addition to growing network of clients through using diverse sources.
• Deliver world class customer service practices and ensure adherence to Barclays Service standards
• Promotion of and migration to other appropriate customer propositions to ensure that customer needs are met and maximizing customer retention, whilst ensuring that the migration is appropriate.
Accountability
Operational Rigour Practices
Time split%
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